Tag: brand

Is your marketing under performing?

By: Joan Macdougal - April 11, 2019


Marketing has evolved in so many ways and for many in business, the evolution is almost inconceivable. Marketing performance, however, remains a challenge and the revolution in marketing has made management of the discipline even more of a challenge. For business executives, it’s hard to explain the disconnect. It seems we’ve never had better marketing […]

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Why in-housing doesn’t work for SME’s

By: Joan Macdougal -


Over the last twenty years, the marketing services landscape has changed. Let’s face it marketing has changed! Once advertising agencies were the creative vehicles for getting brand messages out across traditional media platforms. Today, the internet and the variety of digital communications channels has turned the marketing world on its head. For years, business has […]

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Newsletters… The Unsung Heroes of Marketing

By: Joan Macdougal - February 28, 2019


Newsletters aren’t dead. Done well, they still pack a mighty punch. It’s true. Good newsletters will get positive results and there is a simple test to see if you’ve produced a good newsletter. Ask yourself how excited you are about it and whether you’re dying to see how well your audience responds. How you answer […]

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Brand Management Guide for SME’s

By: Joan Macdougal -


Brand Management is an Absolute Must in all Business   Unlike a full-on crisis where business goes into managed image control, for most businesses, brand damage is the silent and slow process of losing customers. This is why brand management is essential! For many SME’s, brand damage will be more harmful to business than a […]

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CMSI – The framework for Modern Marketing

By: Joan Macdougal - January 17, 2019


Is your Marketing a Blessing or a Curse?   I propose that 21st-century marketing offers the greatest potential ever yet is the worst managed marketing in history. People have become so focused on technology and it’s capabilities they have forgotten why they’re undertaking marketing in the first place. That is until they have wasted a […]

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Consultative Marketing

By: Joan Macdougal - May 14, 2018


The role of the Marketing or Advertising Agency is changing. Tomorrow’s Marketing Service providers will be Consultative Marketers.Many operators will tell you they’ve been providing Consultative Marketing Services for years but any buyer of marketing will tell you that’s simply not true.   Consultative Marketing is Not Consultative Selling…   I got my first sales […]

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Build a Foolproof Strategy

By: Joan Macdougal - May 11, 2018


A Strategy is a Blueprint for Competitive Advantage…   Strategic Execution is the Weapon…   The Execution of a Good Strategy Wins the War!   This mantra on strategy is so easy to write down. In truth though, there are very few businesses who actually do this well. There are three reasons why this problem […]

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Why Loyalty Marketing Doesn’t Add Up

By: Joan MacDougal - August 30, 2017


Loyalty marketing isn’t always smart business!   I have to say, as a consumer, loyalty marketing does my head in. If I’m asked once, I’m asked a hundred times whether I’m in this or that loyalty program. Here’s why it annoys me. I’d have my card out wanting my points if it was a program […]

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Do You Give Marketing A Bad Name?

By: Joan MacDougal - June 7, 2017


Marketing Done Badly is Bad for All Business. Nothing frustrates me more than to walk into a meeting with a prospective client, only to hear them ask “what’s the point?” To sit and listen to the board of an organisation question the value of marketing. All too often it stems from them having used agencies […]

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Integrated Marketing A Competitive Advantage

By: Joan MacDougal - May 10, 2017


Integrated Marketing is a complex assembly line   Consider integrated marketing as a complex assembly line similar to an assembly line for building cars. When building a car there are many parts and a process that come together to build a quality vehicle. In marketing there are also many parts that go into producing a […]

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Check out our current eBook - 10 Reasons Marketing Fails

All too often Marketing is blamed when a business underperforms. Whilst absolutely true, the elements of the marketing mix that are causing the problems are usually misunderstood. It's usually the advertising or marketing communications that get the blame. Truth is, if your marketing comms isn't working, the problem will usually lie elsewhere in the marketing mix...

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